Privacy Policy
AVANTUS Healthcare Inc.
At AVANTUS Healthcare, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your data when you use our telemedicine services.
Information We Collect
A. Personal Information: When you use AVANTUS Healthcare's telemedicine services, we may collect personal information, including but not limited to your name, date of birth, address, contact details (phone number, email address), medical history, and health-related information.
B. Health Information: As a telemedicine company, we may collect health-related information about you during consultations with our healthcare professionals, including symptoms, medical conditions, prescriptions, test results, and other relevant health data.
C. Technical Information: We may collect technical information about your use of our telemedicine platform, such as IP address, device information, browser type, and operating system.
How We Use Your Information
A. Providing Telemedicine Services: AVANTUS Healthcare uses your personal and health information to provide you with telemedicine consultations, medical advice, prescriptions, and treatment plans.
B. Improving Services: We may use aggregated and anonymized data for statistical analysis, research, and improving our telemedicine services.
C. Communication: We may use your contact information to communicate with you about appointments, follow-up care, and other important service-related matters.
D. Legal Obligations: AVANTUS Healthcare may use your information to comply with applicable laws, regulations, and legal processes.
E. Data Security: AVANTUS Healthcare takes data security seriously and employs industry-standard measures to protect your personal information from unauthorized access, disclosure, or alteration. We use secure encryption protocols and restrict access to your data to authorized personnel only.
F. Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
G. Third-Party Sharing Service Providers: We may share your personal information with third-party service providers who assist us in delivering our telemedicine services (e.g., hosting, data storage, payment processing). These service providers are contractually bound to use your information solely for the purpose of providing the services requested by AVANTUS Healthcare.
H. Legal Requirements: We may disclose your information if required by law or in response to a valid legal process, including government and regulatory requests.
I. Consent: We will seek your explicit consent before sharing your personal information with any third party for purposes other than those mentioned in this Privacy Policy.
Your Rights
A. Access and Correction: You have the right to access and update your personal information in our records. If you believe that any of your information is inaccurate or incomplete, please contact us to request corrections.
B. Withdraw Consent: You have the right to withdraw your consent to the collection, use, or disclosure of your personal information at any time. Please note that withdrawing consent may limit our ability to provide certain telemedicine services.
C. Data Deletion: You may request the deletion of your personal information, and we will comply with your request, subject to any legal obligations that may require us to retain certain data.
D. Complaints: If you have concerns about how we handle your personal information, please contact us, and we will strive to address your concerns promptly.
Updates to Privacy Policy
AVANTUS Healthcare may update this Privacy Policy from time to time to reflect changes in our practices and services. We will post the revised Privacy Policy on our website, and the effective date will be updated accordingly.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
AVANTUS Healthcare Inc.
Email: info@avantushealthcare.com
By using AVANTUS Healthcare's telemedicine services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.